1
Answer
The voice agent picks up live and finds out whether the caller needs repair, maintenance or an estimate.
Built for HVAC contractors
Heat does not wait for office hours. Neither should your phone.
Tradecall Pro helps HVAC companies answer no-cool, no-heat, maintenance and replacement calls around the clock. Your team stays on the service call in front of them while the next customer gets a clear response.
Free trial. No credit card required.
A call comes in
A no-cool call arrives after closing. The voice agent gets the address, the symptoms and the urgency, then follows your routing rules.
- After-hours coverageKeep taking service requests when the office closes
- Smart call intakeIssue, location, system and urgency
- Built for busy seasonsOne consistent response when call volume spikes
How it works
A better first response for every service call
When temperatures swing, the phone goes from quiet to nonstop. Give every caller the same clear intake and next step, even when dispatch already has a full board.
2
Capture
It gets the location, system type, symptoms, urgency and any access or scheduling details your team needs.
3
Route
It books the approved next step or hands the request to your team, based on your service area and escalation rules.
24/7 voice agent and missed-call text back
Your call coverage does not take a lunch break
Keep technicians on the job and callers out of voicemail. The voice agent handles the first conversation, and a text back gives you another way to win the lead if a call still gets missed.
- No-cool calls
- No-heat calls
- Maintenance
- System estimates
- Indoor air quality
Scheduling
Scheduling support
Offer the right next step for the call type, your availability, your service area and your rules.
Reviews
Reputation follow-up
Ask for feedback after service and give happy homeowners a simple way to leave a Google review.
Your trade. Your workflow.
Built around HVAC call types
From routine maintenance to urgent comfort problems, the conversation adapts to why the homeowner called.
Repair requestsCapture symptoms, system type, timing and address before dispatch follows up.
Maintenance schedulingTune-up and membership callers get a direct path to an appointment.
Replacement opportunitiesCollect the basics and book a consultation without promising a one-size-fits-all price.
Overflow coverageKeep intake consistent when the season gets busy and the office line is already tied up.
Straight answers
What hvac ask before they start
Plain answers about how the front office works for your shop.
Can it tell an emergency from routine service?
The voice agent asks the questions you choose and follows your routing rules. It does not replace emergency services or give safety advice.
Can it work with our existing schedule?
Yes. The booking flow is set up around your availability and the handoff process your team wants to use.
Can it answer common HVAC questions?
Yes. It can be set up with your approved services, service areas, hours, policies and the questions customers ask most.
What does it cost?
Plans are a flat monthly rate starting at $297 a month. There are no setup fees and no long-term contracts, so you can cancel any time. See the plans and pricing.
Can I hear the voice agent before I sign up?
Yes. Use the live demo on the homepage, or call (737) 249-6115 from any phone. No salesperson, and no credit card.
Ready when you are
Your next job is calling. Let us pick up.
Start your free trial and see your front office at work.
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